These Terms and Conditions govern your use of pk31, including account registration, deposits and withdrawals, sports betting, casino games, bonuses, and responsible gaming. By creating an account on pk31, you agree to these terms in full.
Important: By registering and using pk31, you confirm that you are at least 18 years old and that online gaming is legal in your jurisdiction. You are responsible for understanding and complying with local laws.
These Terms and Conditions constitute a legally binding agreement between you (the "User" or "Player") and pk31 (the "Platform" or "We"). By creating an account on pk31, depositing funds, placing bets, or using any service provided by the platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.
Your continued use of pk31 signifies your acceptance of these terms. If you do not agree with any part of these Terms and Conditions, you must not create an account or use the platform. We reserve the right to refuse service to any user who violates these terms or engages in behaviour deemed harmful to the platform or other users.
You must be at least 18 years old to register an account on pk31. By registering, you confirm that you meet the legal age requirement and that online gaming and sports betting are legal in your jurisdiction. pk31 is intended for users in Pakistan and operates with PKR as the primary currency. Users from jurisdictions where online betting is prohibited are not permitted to create accounts or place bets.
It is your responsibility to ensure that your use of pk31 complies with the laws and regulations of your country, state, or region. pk31 does not guarantee that the platform is legal in every jurisdiction, and users are solely responsible for determining whether their participation is lawful. If you are unsure about the legality of online gaming in your area, consult a legal professional before proceeding.
To use pk31, you must create an account by providing accurate and complete information. Each user is permitted only one account. Creating multiple accounts is prohibited and may result in the suspension or closure of all associated accounts and forfeiture of any balances held within them.
When registering on pk31, you must provide your real name, date of birth, mobile number, email address, and a valid government-issued identification document. All information provided must be accurate and up to date. You are required to verify your account by submitting proof of identity and proof of address before making your first withdrawal.
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Do not share your login details with anyone. Any activity that occurs under your account is your responsibility. If you suspect that your account has been compromised, contact pk31 support immediately via live chat.
pk31 reserves the right to request identity verification documents at any time, including but not limited to a copy of your government-issued ID, proof of address (utility bill, bank statement), and proof of payment method. Failure to provide requested documents within a reasonable timeframe may result in account suspension and withdrawal restrictions until verification is completed.
The following individuals are prohibited from creating accounts on pk31: persons under the age of 18, individuals residing in jurisdictions where online gaming is illegal, individuals who have previously been banned from pk31, and individuals acting on behalf of another person. Any account found in violation of these restrictions will be closed immediately, and any funds may be forfeited.
pk31 accepts deposits in PKR via JazzCash, Easypaisa, Raast, bank transfer, and supported debit and credit cards. All deposits are processed in Pakistani Rupees with no currency conversion fees. Deposits made via mobile wallets (JazzCash, Easypaisa) and Raast are typically credited to your account within minutes. Bank transfers may take up to 24 hours depending on your bank's processing time.
Supported deposit methods include JazzCash, Easypaisa, Raast instant bank transfer, direct bank transfer to the pk31 designated bank account, and Visa or Mastercard debit and credit cards. Minimum deposit amounts vary by payment method and are displayed on the deposit page. There are no fees charged by pk31 for deposits, though your payment provider may apply their own transaction fees.
pk31 encourages responsible gaming and allows users to set daily, weekly, or monthly deposit limits via account settings. Once a deposit limit is set, it cannot be increased for 24 hours to allow time for reflection. Deposit limits can be decreased immediately. If you wish to remove deposit limits entirely, contact support, though we recommend keeping limits in place to maintain control over your spending.
All deposits must be made from a payment method registered in your own name. Third-party deposits are strictly prohibited. If pk31 detects that a deposit originated from an account that does not belong to you, the funds will be returned to the original sender, and your account may be suspended pending investigation. This policy exists to prevent fraud and money laundering.
If a deposit does not appear in your pk31 account within the expected timeframe, check your payment provider's transaction history to confirm the payment was successfully processed. If the payment was deducted from your account but has not been credited to pk31, contact support with your transaction reference number. pk31 will investigate and credit your account once the deposit is confirmed on our end.
Winning balances on pk31 are available for withdrawal at any time, subject to verification requirements and pending bet settlements. Withdrawals are processed to the same payment method used for deposits wherever possible. Verified accounts experience faster withdrawal processing times, typically within 2 to 6 hours for JazzCash and Easypaisa, and within 4 to 24 hours for bank transfers.
Before your first withdrawal, you must complete account verification by submitting a government-issued ID and proof of address. Withdrawals can only be made to accounts registered in your own name. The withdrawal method must match the deposit method used to fund your account. If your original deposit method is unavailable for withdrawal, contact support to arrange an alternative payout method.
JazzCash and Easypaisa withdrawals are typically processed within 2 to 6 hours for verified accounts. Raast instant transfers are processed immediately once approved. Bank transfers take 4 to 24 hours depending on the receiving bank. Processing times may be longer during peak periods or if additional verification is required. Withdrawals requested on public holidays may experience slight delays.
Minimum withdrawal amounts are displayed on the withdrawal page and vary by payment method. There is no maximum withdrawal limit per transaction, though very large withdrawals may require additional verification for security purposes. VIP players may be eligible for higher priority processing and dedicated withdrawal support — see the VIP page for details.
If you have claimed a bonus, you must complete the associated wagering requirements before withdrawing any winnings generated from bonus funds. Attempting to withdraw before completing wagering requirements will result in the forfeiture of the bonus and any winnings derived from it. Only the original deposit amount can be withdrawn in this scenario. Always check the specific terms of each bonus before opting in.
pk31 reserves the right to refuse a withdrawal request if there is suspicion of fraudulent activity, bonus abuse, terms violation, or if account verification has not been completed. In such cases, pk31 will contact you to explain the reason for the delay and request any additional information or documentation needed to process the withdrawal. Legitimate withdrawal requests will never be refused arbitrarily.
pk31 offers sports betting on Cricket, Football, Esports, and other sports with pre-match and live in-play markets. All bets are subject to the market rules displayed on the bet slip and in the market information panel. By placing a bet, you confirm that you understand the market rules and accept the odds offered at the time of bet placement.
Once a bet is placed and confirmed, it cannot be cancelled or altered. Bets are final. pk31 reserves the right to refuse any bet or limit stake amounts for any user at any time. If a bet is rejected, your stake will be returned to your account balance immediately. Odds are subject to change in real time, and the odds displayed at the time you confirm your bet are the odds that apply to your wager.
Winning bets are settled and credited to your account balance as soon as the result of the match or event is confirmed. For most sports, this occurs immediately after the final whistle or conclusion of the event. Settlement is based on official results as reported by governing bodies such as the ICC for Cricket or FIFA for Football. If a match is abandoned or postponed, bets are typically voided and stakes returned, though specific market rules may vary.
Live betting markets on pk31 are updated in real time as matches progress. Due to slight broadcast delays, there may be a short lag between a real-world event (such as a wicket or goal) and odds updates on the platform. pk31 makes every effort to suspend markets immediately when significant events occur, but occasionally bets may be accepted during this brief window. If a bet is placed after an event has already occurred but before markets were suspended, pk31 reserves the right to void the bet.
Where available, the cash-out feature allows you to settle a bet before the event concludes. The cash-out amount is calculated based on current odds and match situation. Cash-out offers may be withdrawn or odds adjusted at any time, particularly during key moments in live matches. Accepting a cash-out offer immediately settles your bet at the offered amount, and the original bet is closed. Cash-out is not available on all markets.
pk31 reserves the right to void any bet if there is evidence of match-fixing, collusion, use of insider information, technical errors that result in incorrect odds, or violation of betting rules. Voided bets have their stakes returned. If a player is found to have exploited technical errors or engaged in fraudulent behaviour, all associated bets may be voided, winnings confiscated, and the account closed.
pk31 Casino offers Slots, Live Casino games including Blackjack, Roulette, and Baccarat, and other table games. All games operate using certified Random Number Generators (RNG) to ensure fairness. RTP (Return to Player) percentages are displayed in the game information panel for each title. By playing Casino games on pk31, you acknowledge that outcomes are determined by chance and that the house edge is built into every game.
All Casino games on pk31 use certified RNG systems that have been tested and verified by independent auditing agencies. This ensures that game outcomes are random, fair, and not manipulated. RTP percentages vary by game and are displayed in the game information section. RTP represents the theoretical percentage of total bets that a game will return to players over time. Actual results in the short term may vary significantly from the stated RTP.
Each Casino game on pk31 has its own rules, paytable, and payout structure. It is your responsibility to read and understand the rules of any game before playing. Game rules can be accessed via the information button within each game interface. Payouts are made according to the paytable displayed in the game. pk31 is not responsible for losses incurred due to misunderstanding of game rules.
When playing Live Casino games with real dealers, you are expected to behave respectfully towards dealers and other players. Abusive language, harassment, or disruptive behaviour in Live Casino chat is strictly prohibited and may result in immediate removal from the table and account suspension. Dealers have the authority to eject players who violate conduct rules. All Live Casino games are recorded and may be reviewed in the event of disputes.
In the event of a software malfunction, hardware failure, or communication error that affects game outcomes or bet settlement, pk31 reserves the right to void affected bets and return stakes. If a malfunction results in incorrect payouts, pk31 will correct the error and adjust account balances accordingly. Players are required to report any suspected malfunctions or errors immediately via live chat support.
Some Slots and Casino games feature progressive jackpots that accumulate over time. Jackpot wins are paid out in full according to the rules of the specific game. Certain games may have maximum win limits per spin or per round, which are stated in the game rules. pk31 reserves the right to pay large jackpot wins in instalments if necessary, though this is rare and will be discussed with the player in advance.
pk31 offers various bonuses and promotions including welcome bonuses, deposit bonuses, free bets, cashback, and reload offers. All bonuses are subject to specific terms and conditions including wagering requirements, eligible games, minimum odds, and expiry dates. By claiming a bonus, you agree to the terms associated with that specific promotion.
Bonuses are available to eligible players as stated in the promotion terms. Most bonuses are limited to one per player, household, IP address, and payment method. Players who have multiple accounts or attempt to abuse promotions by creating duplicate accounts will have all bonuses forfeited and accounts closed. Some bonuses require opt-in before deposit, while others are automatically credited. Always read the specific terms of each promotion before participating.
Most bonuses come with wagering requirements that must be completed before any winnings can be withdrawn. Wagering requirements are expressed as a multiple of the bonus amount (e.g., 10x wagering means you must place bets totalling ten times the bonus amount). Only bets on eligible games contribute towards wagering. Contributions vary by game type: Slots typically contribute 100%, while table games may contribute less or not at all. Check the specific bonus terms to see which games qualify.
All bonuses have an expiry period, usually ranging from 7 to 30 days depending on the promotion. If wagering requirements are not completed within the expiry period, the bonus and any associated winnings will be forfeited. You may choose to forfeit a bonus at any time by contacting support, though doing so will also forfeit any winnings generated from the bonus funds.
pk31 has a zero-tolerance policy for bonus abuse. Prohibited activities include creating multiple accounts to claim the same bonus multiple times, using VPNs or proxy servers to disguise your location, deliberately hedging bets to meet wagering requirements with minimal risk, and any other activity deemed to be an attempt to exploit bonuses unfairly. Accounts found engaging in bonus abuse will be closed, bonuses forfeited, and winnings confiscated.
While playing with an active bonus, there is typically a maximum bet limit per spin or per bet, usually PKR 500 or as stated in the bonus terms. Exceeding the maximum bet limit may result in forfeiture of the bonus and any winnings. This rule exists to prevent players from making large bets with bonus funds to quickly meet wagering requirements. Always check the maximum bet rule before playing with bonus funds.
pk31 is committed to promoting responsible gaming and providing tools to help players maintain control over their gaming activity. Gaming should be treated as entertainment, not as a way to make money. If you feel that your gaming is becoming problematic, we encourage you to use the responsible gaming tools available in your account settings or to seek professional help.
pk31 is strictly for adults aged 18 and over. It is illegal for anyone under the age of 18 to create an account, deposit funds, or place bets on pk31. We take underage gaming very seriously and employ verification measures to prevent minors from accessing the platform. If we discover that a minor has created an account, the account will be closed immediately, all bets voided, and funds confiscated.
If you need a break from gaming, you can set a cooling-off period of 24 hours, 7 days, or 30 days via account settings. During this period, you will not be able to log in, deposit, or place bets. For more serious concerns, you can request self-exclusion for a period of 6 months, 1 year, or permanently. Self-exclusion requests must be made via live chat or email. Once activated, self-exclusion cannot be reversed until the chosen period has elapsed.
pk31 allows you to set daily, weekly, or monthly deposit limits to control how much you spend. You can also set loss limits and session time reminders. Limits can be decreased immediately but increases take 24 hours to apply, giving you time to reconsider. We strongly recommend setting limits that reflect what you can afford to lose without impacting your financial well-being.
You can enable session reminders that notify you after a certain amount of time spent on the platform. These reminders encourage you to take breaks and reflect on your gaming activity. Reality checks display how long you have been playing and how much you have won or lost during the session. Use these tools to stay aware of your gaming habits.
If you believe you have a gambling problem, we encourage you to seek help from professional organisations. While pk31 does not endorse specific organisations, support is available through various international and local resources. Gaming should never interfere with your personal relationships, work, or financial stability. If you need help managing your gaming, please reach out.
pk31 reserves the right to suspend or terminate any account at any time if there is evidence of terms violation, fraudulent activity, bonus abuse, or behaviour deemed harmful to the platform or other users. Account closures may be temporary or permanent depending on the severity of the violation.
Accounts may be suspended or closed for the following reasons: providing false or misleading information during registration, creating multiple accounts, using the platform from a prohibited jurisdiction, engaging in money laundering or fraudulent transactions, colluding with other players or using insider information, abusing bonuses or exploiting technical errors, or behaving abusively towards staff or other players. This list is not exhaustive, and pk31 reserves the right to close accounts for other violations of these Terms and Conditions.
If your account is closed due to terms violation, any remaining balance may be forfeited, all pending bets may be voided, and any bonuses or winnings may be confiscated. If your account is closed for reasons not related to fraud or abuse, your remaining balance will be returned to you after deducting any bonus funds or winnings derived from bonuses. pk31 will notify you of the reason for account closure via email.
You may request to close your account at any time by contacting support. Before closing your account, ensure that all pending bets have been settled and that you have withdrawn any remaining balance. Once an account is closed voluntarily, it cannot be reopened. If you wish to return to pk31 in the future, you will need to create a new account, subject to eligibility and verification requirements.
pk31 reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date. Material changes may be communicated to users via email or notification upon login. Your continued use of the platform after changes have been made constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using pk31 and close your account.
When significant changes are made to these Terms and Conditions, pk31 will make reasonable efforts to notify users via email or on-site notification. However, it is your responsibility to review these terms regularly to stay informed of any updates. The most current version of the Terms and Conditions will always be available on this page.
If you have a dispute with pk31 regarding these Terms and Conditions, bet settlement, account issues, or any other matter, you should first contact support via live chat or email. Most disputes can be resolved quickly through direct communication. If a dispute cannot be resolved through support channels, you may escalate the matter according to the dispute resolution process outlined in our support documentation.
These Terms and Conditions are governed by and construed in accordance with applicable laws. By using pk31, you agree that any disputes arising from your use of the platform will be subject to the jurisdiction of the appropriate courts. This does not affect your statutory rights as a consumer.
By continuing to use pk31, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you have any questions, please contact our support team via live chat.
Complete verification with ID and proof of address for faster withdrawals and higher limits.
All deposits and withdrawals protected with SSL encryption and secure payment processing.
Withdrawals processed within hours for verified accounts via JazzCash, Easypaisa, and bank transfer.
Live chat support available around the clock for account questions, deposits, withdrawals, and betting help.
Register on pk31 in minutes and start betting on Cricket, Football, Casino, and Esports with PKR deposits via JazzCash, Easypaisa, and Raast. Fast withdrawals, competitive odds, and 24/7 support. 18+ only.